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Terms & Conditions

Effective Date: June 11, 2026

These Terms and Conditions ("Terms") govern your access to and use of the website at tadautomation.com (the "Site") and the services provided by TAD Automation LLC, a New Jersey limited liability company ("TAD," "we," "us," or "our"). By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Services

TAD Automation LLC provides done-for-you AI-powered lead generation and business automation services for roofing contractors and related businesses ("Services"). Services may include, without limitation:

  • AI-powered SMS and voice lead follow-up systems
  • Appointment setting and booking automation
  • CRM configuration, pipeline management, and workflow automation
  • Google Ads management and digital advertising services
  • Sales system design, implementation, and optimization
  • Proposal generation, client onboarding, and operational automation

The specific scope, pricing, and terms of any engagement are governed by the written service agreement or statement of work executed between TAD and the client.

2. Eligibility

The Site and Services are intended for use by business owners, operators, and professionals. By using the Site or engaging our Services, you represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal authority to enter into a binding agreement; (c) you are using the Site and Services for lawful business purposes; and (d) all information you provide is accurate and complete.

3. Intellectual Property

3.1 TAD's Intellectual Property

All content on the Site, including text, graphics, logos, images, software, and other materials, is the property of TAD Automation LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any TAD content without our express prior written consent.

3.2 Client Work Product

Any materials, systems, workflows, automations, scripts, playbooks, or other deliverables created by TAD in the course of providing Services to a client are owned by the client as specified in the applicable service agreement. Unless otherwise specified in writing, client-specific work product created for and paid for by the client transfers to the client upon full payment of all fees.

3.3 TAD's Proprietary Systems

TAD's underlying methodologies, system architecture, automation frameworks, AI prompt libraries, GoHighLevel configurations, and other proprietary systems used to deliver Services remain the exclusive property of TAD Automation LLC regardless of any client engagement. Client-specific implementations are distinct from TAD's underlying intellectual property.

4. Communications and Outreach

4.1 Consent to Contact

By submitting your information through any form on our Site, requesting a consultation, or otherwise inquiring about our Services, you expressly consent to be contacted by TAD Automation LLC via telephone, email, and SMS at the contact information you provide. You understand that:

  • Calls and messages may be made or sent using automated systems
  • Consent is not a condition of purchasing any goods or services
  • Message and data rates may apply to SMS communications
  • You may opt out of SMS at any time by replying STOP
  • You may opt out of all marketing communications by contacting us at tom@tadautomation.com

4.2 Client SMS Compliance

Clients who use TAD's automation systems to send SMS messages to their own customers are solely responsible for compliance with all applicable laws governing their outbound messaging, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable state laws. TAD provides the technology infrastructure; clients are responsible for ensuring they have obtained all required consents from their own recipients before sending messages through TAD's systems.

5. Payment Terms

Payment terms, fees, and billing schedules are set forth in the applicable service agreement. Unless otherwise specified:

  • Monthly service fees are due on the 1st of each calendar month
  • Setup fees and one-time charges are due upon execution of the service agreement
  • Late payments may be subject to a late fee of 1.5% per month on outstanding balances
  • TAD reserves the right to suspend services for accounts more than 15 days past due
  • All fees are non-refundable except as expressly stated in the applicable service agreement

TAD processes payments through Stripe and ACH bank transfer. By providing payment information, you authorize TAD to charge the applicable fees as described in your service agreement.

6. Disclaimers and No Guarantee of Results

TAD Automation provides services on a best-efforts basis. WE DO NOT GUARANTEE SPECIFIC RESULTS, INCLUDING BUT NOT LIMITED TO A SPECIFIC NUMBER OF LEADS, APPOINTMENTS, INSPECTIONS, CLOSED JOBS, OR REVENUE GENERATED. Any projections, estimates, or case studies shared by TAD are provided for illustrative purposes only. Actual results will vary depending on factors outside TAD's control, including market conditions, client responsiveness, the quality of client follow-through, and other variables.

Where TAD offers a specific performance guarantee (such as a minimum number of qualified inspections within a defined period), the terms and remedies for any such guarantee are exclusively governed by the written service agreement and are limited to the remedies stated therein.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAD AUTOMATION LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF TAD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL TAD'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL FEES PAID BY YOU TO TAD IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless TAD Automation LLC and its members, managers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third party's rights; or (e) any SMS or telephone communications you send to your own customers using TAD's systems without proper consent.

9. Confidentiality

In the course of a service engagement, each party may disclose confidential and proprietary information to the other. Both parties agree to: (a) hold the other party's confidential information in strict confidence; (b) use the other party's confidential information only as necessary to perform obligations under the service agreement; and (c) not disclose the other party's confidential information to any third party without prior written consent. Confidentiality obligations survive termination of any engagement for a period of five (5) years.

10. Third-Party Services

Our Services may involve the use of third-party platforms including GoHighLevel, Google Ads, JustCall, Lemlist, Apollo.io, and others. Your use of these platforms is subject to their respective terms of service and privacy policies. TAD is not responsible for the availability, functionality, or privacy practices of any third-party service. TAD will use commercially reasonable efforts to maintain integrations with required third-party platforms but cannot guarantee continuous availability of any third-party service.

11. Termination

Either party may terminate a service engagement pursuant to the terms of the applicable service agreement. TAD reserves the right to terminate your access to the Site or Services immediately, without notice, if you violate these Terms or engage in conduct that TAD reasonably believes is harmful to TAD, its clients, or third parties. Upon termination, your right to use the Site and Services ceases immediately.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in New Jersey. You hereby consent to personal jurisdiction in New Jersey and waive any objection to venue in such courts.

Before initiating any legal proceeding, the parties agree to attempt to resolve disputes informally by contacting TAD at tom@tadautomation.com and providing a written description of the dispute. If the dispute is not resolved within thirty (30) days, either party may pursue their available remedies.

13. Modifications to Terms

TAD reserves the right to modify these Terms at any time. We will post the updated Terms on the Site with a revised effective date. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Entire Agreement

These Terms, together with the applicable service agreement and Privacy Policy, constitute the entire agreement between you and TAD Automation LLC with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, communications, and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us:

TAD Automation LLC
Email: tom@tadautomation.com
Website: tadautomation.com
East Brunswick, New Jersey